SERVICE UPDATE: Starting on Monday, May 25, for approximately 2-3 weeks, we’ll be making significant updates to spaces in our Eastside Branch. During that time certain services will be unavailable and there may be an increase in noise. For a full list of impacted services, click here.

National AccessAbility Week: May 31-June 6, 2026

National AccessAbility Week is recognized annually across Canada to raise awareness of the critical need for accessibility and inclusion for all in our communities and workplaces, and to celebrate Canadians with disabilities.

At Waterloo Public Library, we believe the library should be a place where everyone feels welcome, supported, and able to fully participate. That idea is at the heart of our Strategic Plan, especially our focus on creating A Place for All – spaces, services, and experiences that reflect the diverse and evolving needs of our community.

Over the past year, we’ve been taking a closer look at what accessibility really means in practice. With support from accessibility consultants, a broad cross section of library staff worked together to review everything from our spaces and technology to our programs and communications. This process helped us better understand what we’re doing well, where we can improve, and what meaningful, lasting change looks like. It also led to a staff driven action plan that is now guiding accessibility work across the organization.

This work is ongoing—and it’s intentional. Accessibility isn’t a one time project; it’s something we build into how we plan, design, and deliver library services every day. As we look to the future of our spaces and programs, we’re continuing to prioritize accessibility and work alongside our community to create a library where more people can connect, learn, and belong.

Read on to learn more about accessibility at WPL, including our accessible collections, reading lists, programs, and more.

NEW! Hearing Loops at WPL

We’ve introduced hearing loops at our service points to make it easier for customers who are hard of hearing to connect with staff. By sending sound directly to hearing devices, they help make conversations clearer and more accessible.

Reading List

Programs & Events

Accessible Reading with CELA

CELA (Centre for Equitable Library Access) connects people with print disabilities to over 800,000 accessible titles in audio, e-text, Braille, and more.
Waterloo residents can sign up for a free membership and access materials by mail or download. Members can also borrow accessible reading devices from WPL to support their reading needs.

Interested in getting started? Call 519-886-1310 or email hello@wpl.ca.

Daisy Player and 10 CD-based audiobooks sitting on a table at the library.

Daisy Victor Stratus Player

This kid comes with a Daisy Player and 10 CD-based audiobooks. All book selections included in a kit are based on a theme or genre.

Close up of hand holding a Victor Reader Stream device in front of shelves of books.

Daisy Victor Reader Stream

Use a Victor Reader Stream to stream eAudiobooks from CELA or other sources, like downloadLibary.

A close up of a hand holding an Envoy Connect player in front of a plant.

Envoy Connect Player

An Envoy Connect comes pre-loaded with 10 eAudiobooks. All preloaded selections are based on a theme or genre.

More Resources

  • Accessibility for Ontarians with Disabilities Act (AODA) Alliance

    The AODA Alliance is a disability consumer advocacy group that works to support the full and effective implementation of accessibility standards in Ontario. Since 2005, the AODA Alliance has worked collaboratively with the disability community and with government to promote the interests of persons with disabilities. The Alliance works to advance the full participation of persons with disabilities in Ontario, through effectual accessibility standards development.

  • AccessAbility Kitchener-Waterloo

    AccessAbility Kitchener-Waterloo is a non-profit information and resource centre that supports self-determination for adults with physical disabilities based upon the principles of choice, equality, co-operation and mutual respect.

  • KidsAbility

    KidsAbility supports children and youth with disabilities and developmental delays to thrive through pediatric rehabilitation programs and services. By providing early, family-centered support from birth to age 21, they help children and youth reach key developmental milestones while fostering hope and opportunity.

Want to know more about accessibility at WPL?

Learn about our accessible spaces, services, and features, and browse our accessible collections to find resources that work for you.

Waterloo Public Library

WPL’s Check It Out blog is your go-to destination for all things literary, curated with care by your trusted library staff. With insightful book reviews, reading suggestions, helpful resources and more, we’re here to inspire and guide you on your journey through all that the library has to offer.