HOLIDAY CLOSURE: All WPL locations will be closed on Monday, August 3rd for the Civic Holiday.

Eviction Prevention Support

In partnership with the Social Development Centre of Waterloo Region, we’re here to help support community members with housing concerns. Visit the Main Library during scheduled office hours to meet with an Eviction Prevention Peer Worker.

A close-up image of a person holding a tiny house in the palm of their hands.
House object and wooden blocks with question mark

About Eviction Prevention Services

Eviction Prevention Peer Workers support tenants through advocacy, intervention, mediation, negotiation and developing alternative plans to loss of housing. They provide holistic support for folks who are facing eviction or having ongoing issues or conflicts with their landlords.

Office Hours at WPL

Eviction Prevention hours take place on the upper level of the Main Library. Appointments are not required.

Office hours run Wednesdays from 6:00pm to 8:00pm.

Summer Hours

During the summer there will be no hours on the following dates: July 22, August 5, August 19 and August 16.

To contact the Eviction Prevention Support Team directly, please use the contact info listed below.

How Peer Workers Help

For residents of Kitchener, Cambridge and Waterloo, the team from the Social Development Centre of Waterloo Region offers information and warm referrals to other community organizations, as well as access to space and technology for tenants to attend their scheduled Landlord and Tenant Board hearings. The Eviction Prevention program takes a physical, mental, emotional and spiritual wellness approach to community service.

Eviction Prevention Peer Workers provide support to:

  • 2SLGBTQ+, BIPOC, immigrants, refugees & low-income renter households
  • individuals who are at risk of or in the process of being evicted legally or illegally
  • individuals who are at risk of or experiencing legal or illegal rent increases
  • individuals who are at risk of or experiencing unsafe or unaffordable housing
  • individuals who are at risk of or experiencing homophobia, transphobia or racism in a landlord-tenant relationship
Woman is explaining the terms of the legal contract document to a client

Contact the Eviction Prevention Team

To contact the Eviction Prevention Support Team directly, you can call or email them at:

Phone: 519-579-3800 ext. 6
Email: epwr@waterlooregion.org

Website