Freedom of Information Request

Waterloo Public Library is committed to transparency and accountability. Learn more about how to request access to library records under Ontario’s Municipal Freedom of Information and Protection of Privacy Act (MFIPPA).

Interior shot of the John M. Harper Branch

How to Make a Request

Waterloo Public Library is committed to transparency and accountability. Under Ontario’s Municipal Freedom of Information and Protection of Privacy Act (MFIPPA), members of the public have the right to request access to records held by the Library, subject to specific exemptions that protect privacy and other interests.

To submit a freedom of information request to Waterloo Public Library, you must complete a written request form and pay a $5.00 application fee. Requests should describe the records you are seeking as specifically as possible. The Access to Information Request Form is available both on our website (below) and in all WPL locations for you to fill out.

If you choose to write a letter rather than fill out a form please include the following:

  • Your full mailing address
  • Day telephone number
  • Names of specific files or types of records to which you request access including specific dates of those records where possible. Please provide as much detail as possible.
  • $5.00 application fee, payable to Waterloo Public Library

All formal access requests will be directed to the CEO, the Library’s Access to Information and Privacy Coordinator, who will then review each request to determine if the Library will disclose the requested information.

The Access to Information and Privacy Coordinator will also receive and address all privacy complaints the Library receives and can be reached at:

Information Request
ATTN: CEO (Access to Information and Privacy Coordinator)
Waterloo Public Library
35 Albert St.
Waterloo, ON
N2L 5E2
E-mail: kkipfer@wpl.ca

Access to Information Request Form (PDF)

You will be notified if access is granted or denied to the records you have requested and which exemptions, if any, apply. The Library has 30 days to respond, though this period may be extended in certain circumstances. If your request is approved, additional fees may apply for search time and photocopying. You can appeal any decision to the Information and Privacy Commissioner of Ontario.