Strategic Plan 2024-2028

Find out what we are working on, what we have accomplished and how you can get involved with what’s to come.

A young girl works on a craft at a Ramadan event at the library.
Strategic Plan 2024-2028 Cover

Read the Strategic Plan

The 2024-2028 Strategic Plan for Waterloo Public Library is the work of hundreds of people who shared their ideas for what the library should be. It builds on a long and established history of excellent library service and imagines a thriving community that is multi-literate, engaged and welcoming to all.

Strategic Plan

Our Vision,
Mission & Values

Our Vision

We envision a thriving community that is multi-literate, engaged and welcoming to all.

Our Mission

We provide equitable access to lifelong learning and contribute to the wellbeing of all.

Our Values

  • Trust
    We are a trusted community resource for diverse information and perspectives where the needs and privacy of all are respected.
  • Equity
    We prioritize equity, access and inclusion in everything we do.
  • Joy of Discovery
    We spark and sustain a culture of creativity, innovation and self­-expression.
  • Future Readiness
    We support our community to address today's needs and tomorrow's potential.
  • Compassion
    We embrace the humanity in everyone and treat all with respect.
A staff person checking out books behind the desk at the McCormick Branch

Find Your Place in Our Plan

We want to bring our strategic plan to life with the help of our community. If you are passionate about something you see in our plan or have ideas for what we should be doing next, use the form below to connect with us.