Updated: Monday, January 3, 2022

 

Reduced hours at all Waterloo Public Library locations starting Monday, January 3rd

Due to the COVID-19 situation and considerations around the health and safety of our staff and customers, we will be reducing library hours beginning Monday, January 3rd. We'll also be closed on Sundays at our Main Library for the month of January and will provide an update in the near future. Customer occupancy at all WPL locations will be limited to 50% capacity as per Provincial guidelines.

We appreciate your patience and understanding as we work to provide a safe experience for all. Thank you, as always, for your continued support.

 

Library Hours at ALL WPL locations beginning Monday, January 3rd:

Monday - Saturday: 10:00am - 6:00pm

Sunday: CLOSED

 

PLEASE NOTE: COVID rapid antigen tests are not available at Waterloo Public Library. We have been advised by the Provincial government that only select libraries will be distributing test kits.

Waterloo Public Library is not a designated distribution site and we will not be receiving any rapid tests for the foreseeable future. Please continue to visit this page for further updates.

Proof of vaccination is not required to visit any Waterloo Public Library location, however is required for participation in indoor/in-person adult programs. *PLEASE NOTE* Currently, there are no in-person/indoor programs due to the restrictions announced by the Provincial government. 

When indoor/-in-person programs at the library are allowed again, registrants will need to provide proof of COVID-19 vaccination and ID to participate in programs. Registrants will receive an email from the programmer in advance to explain our safety protocols for in-person programming. All participants will be required to self screen for COVID-19 symptoms before participating and should not attend if they are feeling unwell.

Please see below for more information about what’s available, what’s not, library hours and how to prepare for a library visit.

Have a question? Email us at askus@wpl.ca or by calling us at 519-886-1310.
 

What's availablE

BY RESERVATION ONLY

what's not available

  • Toys & play areas in our Children's Department
  • Book Sale
  • Meeting room rentals

Library hours

Main Library
Monday to Saturday: 10:00am to 6:00pm
Sunday: CLOSED

John M. Harper Branch
Monday to Saturday: 10:00am to 6:00pm
Sunday: CLOSED

McCormick Branch
Monday to Saturday: 10:00am to 6:00pm
Sunday: CLOSED

how we're keeping you safe

  • Face masks and hand santizer available as needed
  • Increased cleaning schedule
  • Staff training on safety measures
  • Limiting occupancy based on local Public Health guidelines
  • Reorganized spaces for physical distancing including plexiglass barriers at service points

what you can do to help

  • Please stay home if you are feeling unwell, have a fever, new cough or difficulty breathing
  • Sanitize your hands before entering the building
  • Wear a face mask or face covering at all times that covers both your mouth & nose
  • Practise physical distancing

FAQs

Check out the FAQs below for answers to your questions. Need help? Contact us!

WPL Re-Opening FAQ

Do I require proof of vaccination or a vaccine passport to visit the library?
Proof of vaccination is NOT required to visit any of our library locations. Please continue to check our website for updates.

Proof of vaccination is ONLY required for participation in indoor/in-person adult programs. Registrants of indoor/in-person adult programs held at the library will need to provide proof of COVID-19 vaccination and ID to participate in programs. Registrants will receive an email from the programmer in advance to explain our safety protocols for in-person programming. All participants will be required to self screen for COVID-19 symptoms before participating and should not attend if they are feeling unwell.
What are the library hours?

Library Hours

Main Library
Monday to Saturday: 10:00am to 6:00pm
Sunday: CLOSED

John M. Harper Branch
Monday to Saturday: 10:00am to 6:00pm
Sunday: CLOSED

McCormick Branch
Monday to Saturday: 10:00am to 6:00pm
Sunday: CLOSED

How can I print my QR vaccination code? Is there a charge to print my code?
You can print your QR vaccination code at any of our WPL locations. Staff are happy to assist with printing and there is no charge to print vaccine certificates.
Do I need to book a WiFi or study seat in advance of visiting the library?

You do NOT need to book a WiFi or study seat in advance of visiting the library. These spaces are available on a first come, first served basis.

Are study rooms available?
Study rooms are available at our John M. Harper Branch and must be booked in advance, with a maximum of 2 people per room. You can book a study room online here or you can call us at 519-886-1310 ext 310
Is public seating available at the library? Can I sit and read a book?
Lounge & common seating areas are currently available at all of our WPL locations. However, due to the nature of current provincial restrictions and considerations for health & safety of both our staff and customers, we do ask that customers limit the duration of their library visit.
How are you ensuring the safety of customers and staff?

The health and safety of our staff and our customers is our top priority. Here are the measures we are taking:

  • Staff wear appropriate personal protective equipment including face masks or coverings
  • Physical distancing protocols in place
  • Limiting occupancy based on local Public Health guidelines
  • Increased cleaning schedule including disinfecting of high touch surfaces
  • Staff training on safety measures
Do I have to wear a mask when I come to the library?

In accordance with both the Province of Ontario Reopening Rules and the Region of Waterloo's Face Covering By-law, masks that cover both the nose and mouth MUST be worn when at the library*.

*Unless medical exemptions apply.

Mask wearing regulations can be found at the links below:

- Reopening Ontario Act, 2020 Regulation 364/20

- The Regional Municipality of Waterloo Face Covering By-law No. 20-035 & Amendments




How do I return items to the library?

Items can be returned through interior return drop boxes during library hours or through the external returns slots which are available at all locations 24/7. Hotspots, board games and borrowed program kits which must be returned directly to staff during library hours.

How long do we get to borrow items for?
Most items will have a loan period of 3-weeks. See the full listing of loan periods here.

While no overdue fines are currently being charged, we do ask that you return overdue library materials.

Holds pick up time will continue to be 7 days.
Are you still fine free?
There are currently no overdue fines at WPL. 

View full details here.

Can I bring in book donations?
At this time, we are not accepting book donations or any other items.
Are room bookings available?
Room bookings are currently NOT available.
Is it safe to borrow library materials during the COVID-19 outbreak?

As of Friday, June 11, 2021 in accordance with government and public health guidelines, Waterloo Public Library removed the 24 hour isolation period for returned library items.

For our customers, this change means a better library experience – you won’t have to wait as long for library items - while maintaining everyone’s health and safety.

Knowledge about routes of transmission for COVID-19 has evolved greatly over the last year and it is now considered unlikely that the virus will remain active on surfaces in real-world conditions.

If you are feeling unwell or if any member of your household is sick or in isolation, we ask that you refrain from borrowing library materials. This will help us all feel more comfortable and confident with the safety of our collections.