Posted: March 5, 2020
In an effort to help you navigate through the news that is being reported regarding the Coronavirus (COVID-19), below is a list of credible websites which continue to update information as the COVID-19 situation is monitored.

City of Waterloo

City of Waterloo Response Page:

Region of Waterloo

COVID-19 Summary:

COVID-19 Community Support:

Regional Closures and Service Changes:

Province of Ontario

Ontario Minstry of Health -

Mental health and addictions online and phone supports

During the COVID-19 outbreak, there are mental health and addictions services that you can access online or by phone. These services will support children, youth and adults who: 

  • Experience anxiety, stress and other mental health challenges; and
  • Can’t access their regular in-person counselling supports.

Services include:

  • ConnexOntario: Adults and frontline workers who are dealing with the realities of COVID-19 can call ConnexOntario at 1-866-531-2600 for mental health, addictions and problem gambling support.
  • BounceBack: A free, evidence-based cognitive behavioural therapy (CBT) program that provides guided mental health self-help supports for adults and youth 15+ using workbooks, online videos and phone coaching. Call 1-866-345-0224.
  • Kids Help Phone: Children and youth 18 and under who need to talk to someone about their mental health can call Kids Help Phone at 1-800-668-6868, for 24/7 phone and text support.
  • Good2Talk: A phone and texting service that provides confidential support to post-secondary students. Call 1-866-925-5454.

For Ontarians currently receiving mental health and addictions services and supports, please contact your current service provider, including community-based mental health and addictions agencies to learn about potential virtual care options. Many are modifying their services to move towards virtual care, meeting clients by phone or secure video-conferencing, if appropriate.

Government of Canada - Health Canada

FAQ (Canada) -

Canada Emergency Response Benefit (information in multiple languages):

Canada Self-Assessment Tool and App -

Quarantine Best Practices (Canada) -

Travel Advice (Canada) -

Canada’s COVID-19 Economic Response Plan -

Avoiding COVID-19 Fraud -

World Health Organization (WHO) -