Posted: March 5, 2020
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In an effort to help you navigate through the news that is being reported regarding the Coronavirus (COVID-19), below is a list of credible websites which continue to update information as the COVID-19 situation is monitored.

City of Waterloo

City of Waterloo Response Page: https://www.waterloo.ca/en/living/covid-19-response.aspx#


Region of Waterloo

COVID-19 Summary: https://www.regionofwaterloo.ca/en/health-and-wellness/2019-novel-coronavirus.aspx

COVID-19 Community Support: https://www.regionofwaterloo.ca/en/living-here/covid-19-community-supports-for-the-vulnerable.aspx

Regional Closures and Service Changes: https://www.regionofwaterloo.ca/en/living-here/covid-19-list-of-closures-and-service-changes.aspx#


Province of Ontario


Ontario Minstry of Health - https://www.ontario.ca/page/2019-novel-coronavirus

Mental health and addictions online and phone supports

During the COVID-19 outbreak, there are mental health and addictions services that you can access online or by phone. These services will support children, youth and adults who: 

  • Experience anxiety, stress and other mental health challenges; and
  • Can’t access their regular in-person counselling supports.

Services include:

  • ConnexOntario: Adults and frontline workers who are dealing with the realities of COVID-19 can call ConnexOntario at 1-866-531-2600 for mental health, addictions and problem gambling support.
  • BounceBack: A free, evidence-based cognitive behavioural therapy (CBT) program that provides guided mental health self-help supports for adults and youth 15+ using workbooks, online videos and phone coaching. Call 1-866-345-0224.
  • Kids Help Phone: Children and youth 18 and under who need to talk to someone about their mental health can call Kids Help Phone at 1-800-668-6868, for 24/7 phone and text support.
  • Good2Talk: A phone and texting service that provides confidential support to post-secondary students. Call 1-866-925-5454.

For Ontarians currently receiving mental health and addictions services and supports, please contact your current service provider, including community-based mental health and addictions agencies to learn about potential virtual care options. Many are modifying their services to move towards virtual care, meeting clients by phone or secure video-conferencing, if appropriate.


Government of Canada - Health Canada

FAQ (Canada) - https://www.canada.ca/en/public-health/services/diseases/coronavirus-disease-covid-19.html

Canada Emergency Response Benefit (information in multiple languages): https://www.canada.ca/en/immigration-refugees-citizenship/services/coronavirus-covid19/financial-assistance.html

Canada Self-Assessment Tool and App - https://ca.thrive.health/

Quarantine Best Practices (Canada) - https://www.canada.ca/en/public-health/services/publications/diseases-conditions/covid-19-how-to-isolate-at-home.html

Travel Advice (Canada) - https://www.canada.ca/en/public-health/services/diseases/2019-novel-coronavirus-infection/latest-travel-health-advice.html

Canada’s COVID-19 Economic Response Plan - https://www.canada.ca/en/department-finance/economic-response-plan.html

Avoiding COVID-19 Fraud - https://www.antifraudcentre-centreantifraude.ca/features-vedette/2020/covid-19-eng.htm


World Health Organization (WHO) - https://www.who.int/emergencies/diseases/novel-coronavirus-2019