Overdue Fines and Fees - Children’s
Notifying You About Overdues
If you supply an email address when you apply for your library card, the Library will send overdue notices through email. Let the library know right away if you change your email address or if you no longer check your email regularly.
Telephone
If you did not provide an email address, the automated telephone system calls you. The message states only that materials are overdue. It does not announce your name or any information about your materials.
Questions regarding overdue fines and fees? Call: (519) 886-1310 ext. 185
The fines and fees listed below are for materials borrowed from the Children’s Department.
Fines - per item per day; maximum
Hardcovers, Trade Paperbacks: $0.15 $9.00
Mass Market Paperbacks : $0.15 $4.50
Magazines: $0.15 $4.50
Boardbooks: $0.15 $4.50
Interlibrary Loans: $1.50 $30.00
DVDs: $1.00 $15.00
Music CDs, Recorded Books: $0.15 $15.00
Kits: $0.15 $9.00
Jr. Multilingual Literacy Kits: $1.00 $15.00
Lost & Damaged Material
Lost or damaged materials are subject to replacement costs and a processing fee. Processing fees per item are:
Hardcovers, Trade Paperbacks $10.00
Mass Market Paperbacks and Boardbooks $5.00
Magazines $2.00
DVDs $10.00
Music CDs, Recorded Books $10.00
Audio Visual Kits $10.00
Replacement charges are also levied for unreturned or damaged vertical file envelopes, and for plastic totes for cassettes.
Overdue fines for lost or damaged material may be waived if replacement and processing charges are paid in full.
Customer accounts may be referred to a collection agency if material is unreturned and replacement charges and/or fines are not paid.
Overdue fines on lost materials will also be levied at this time if an account must be referred.
Unpaid Fines and Fees Affect Borrowing Privileges
Borrowing privileges will be automatically suspended when unpaid fines and fees reach$10.00. Cash, personal cheques, and Interac (at Main Library only) are all acceptable methods of payment.
A customer will receive one verbal reminder of outstanding fines and fees under $10.00. After this reminder, borrowing privileges are suspended until the debt, regardless of amount, is paid in full.
Expired Library cards are not renewed until all outstanding fines and fees are paid in full.
