Waterloo Public Library
Overdue Fines and Fees - Adults
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Overdue Fines and Fees - Adults

Notifying You About Overdues

Email

If you supply an email address when you apply for your library card, the Library will send courtesy reminder notices and overdue notices through email. Let the library know right away if you change your email address or if you no longer check your email regularly.

Telephone

If you did not provide an email address, the automated telephone system calls you. The message states only that materials are overdue. It does not announce your name or any information about your materials.

Questions regarding overdue fines and fees? Call: (519) 886-1310 ext. 185

Methods of Payment

Main Library - cash, personal cheques, Interac, VISA or Mastercard

McCormick Branch - cash, personal cheques

John M. Harper Branch - cash, personal cheques, Interac, VISA or Mastercard

Fines - per item per day; maximum

The fines and fees listed below are for materials borrowed from the Adult Department.

Hardcovers, Trade Paperbacks:  $0.25   $15.00
Mass Market Paperbacks:  $0.25   $7.50
Magazines:  $0.25   $5.00
Books, Fast Reads:  $2.00   $20.00
Interlibrary Loans:  $1.50   $30.00
DVDs:  $2.00   $20.00
Music CDs, Recorded Books:  $0.25   $15.00
Kits:  $1.00   $20.00

Lost & Damaged Material

Lost or damaged materials are subject to replacement costs and a processing fee. Processing fees per item are:

Hardcovers, Trade Paperbacks $10.00
Mass Market Paperbacks $5.00
Magazines $2.00
DVDs $10.00
Music CDs, Recorded Books $10.00
Audio Visual Kits $10.00 

Replacement charges are also levied for unreturned or damaged vertical file envelopes, and for plastic totes for cassettes.

Overdue fines for lost or damaged material may be waived if replacement and processing charges are paid in full.

Customer accounts may be referred to a collection agency if material is unreturned and replacement charges and/or fines are not paid.

Overdue fines on lost materials will also be levied at this time if an account must be referred.

Unpaid Fines and Fees Affect Borrowing Privileges

Borrowing privileges will be automatically suspended when unpaid fines and fees reach$10.00. 

A customer will receive verbal reminders of outstanding fines and fees under $10.00. 

Expired Library cards are not renewed until all outstanding fines and fees are paid in full.

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